Domestic user
Interent disconnection

Sub: Regarding Ignoring the complaints for MTNL Internet connection for Phone No. 254662135 on my PC

Dear Sir, Dear Madam,

I am a domestoc User of Internet connenction.

I am completely unsatisfied with the services of MTNL Broadbend. There is a frequent problem of disconnection of interent connection while working on the number 01125466235 on my computer. I made 10-12 complaints through helpline number 1504. Out of them one of the complaints no is 40202853. There is a person who always call in response to the complaints from the landline no starts with figure 233... and promise every time that I come..., I come like that but never visit my home for the same. Yesterday only he called up in afternoon (12:15) states that I reach your home within hour but he did not sent any person to repair this internet connection. I contacted many times to another number 0112158881 but they also donot listen. I request you to kindly take an urgent action to sort out the problem of frequent diconnection of the Internet on my PC.

Thanks.

Sincerely

Rekha Gautam

Delhi Fire Services

A-19,

Moti Nagar Fire Station

New Delhi-15

Phone: 01125466235