I, Aditi Sinha, daughter of Ms. Nirmala Sinha (“the victim”) wish to file a formal complaint about total negligence and dental malpractice by Dr Anju Loomba (“the doctor”) who practices in a dental clinic on Naval Kishore Road, Hazrat Ganj, Lucknow, UP, India.
Ms Nirmala Sinha had developed some problem in a tooth and she consulted Dr. Anju Loomba. After examination, the doctor suggested a dental surgery. Finally, on March 25 Dr. Anju Loomba performed the dental surgery on my mother’s tooth. After the surgery, minor pain is common but it should have gone away soon. In this case, the pain sustained for weeks and months.
Then my mother became suspicious about the sustained pain around the operated tooth area. She re-visited the doctor. The doctor performed a quick diagnosis and told my mother that there was nothing wrong and everything related to the surgery looked fine. Believing the doctor’s word, my mother came back with the toothache. In all these days, she had been surviving on the pain killer tablets.
Somehow, my mother managed to cope with the pain for few more days. Nevertheless, the pain became unbearable and she visited the doctor again. The attitude of the doctor was not any better this time either. With outright negligence towards the patient’s problem, the doctor suggested the patient to visit a neurosurgeon second time instead of examining the concerned teeth with caution.
In total nine visits were made to the doctor about this case but each time they just ended up paying exorbitant fee without any real examination to the sustained toothache.
Finally, the swelling in the gum around operated tooth area made my mother visit another doctor Dr. A.K. Singh who discovered a metal pin in between teeth that was left during the first operation by Dr. Anju Loomba. Dr. A.K. Singh removed the metal pin on 23 Nov after painful suffering for 3.5 years.
This shows carelessness and outright negligence by Dr. Anju Loomba towards the victim in 9 visits related to the case. This has led to enormous suffering to my mother’s mental and physical health for 3.5 years. Not to mention the psychological trauma the entire family had to undergo during this period.
I request you not to visit this dentist for you dental problems. Also I appeal for an appropriate disciplinary action to be taken against the doctor Dr Anju Loomba for her dental malpractice.
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