I booked a Easy Cab taxi in morning 9:18am on 15/07 and Ref No. B001014 for going to Bangalore City Railway Station in Evening at 18:15 . In evening at around 17:45 I throught just to check whether the taxi is coming or not? To my surprise and shock, the operator told me that the Taxi I booked was cancelled due to unavailability of and Taxi nearby.
Then my Q is Why they conformed me in morning? My whole reason for making reservation in morning was to get availability in evening. Another as to why did they didn't sent cancellation SMS or call me to say that they can't send the taxi. Because of this there was so much panic and we almost missed the train. This is so irresponsible.
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