I want to share my very bad experience with this Radio Cab taxi (43434343). i booked a radio cab on 13th of june from malviya nagar to new delhi railway station from where i have to take Amritsar Stabdi Express (at 4:30 sharp which i already disclosed to them) at 3:00 pm and i got the message from thereside also that your booking have been done and cab will reach within 15-20 min. but till 3:45 pm i have not got any call or message from driver or radio cab delhi office then i called up to the call center of radio cab and told them i have not got the cab till now then they put me on hold for 5 min and told me that sorry sir we are not able to locate the cab. i told them due to you guys i am gona miss my train, the person on other end said we cant do any thing for you. without any other question i cutted down the phone and rush into the taxi stand from where i got the taxi for railway station (at 4:10 pm) the result was the same i missed my train to punjab but my visit to punjab was so urgent that i have to reach over there at that day itself..for that i have taken a flight from IGI to Amritsar worth Rs.4000 as an employee this cost is very much high to me but i had no other option with me because all other train were late..
i again called to easy cab call center and talked to some senior person also he said we will investigate the things n get back to you with in 24 hrs..but i have not recieved any call till 48 hrs. then again i talked to same person for my rembursement but he said sorry although its our fault but we cant help you out in this case only what we can do is we will give you 30% dicount on your next journey i said hardly i use a cab once a year so its not the way to sattle the case then again he refused to help then i said i will file a case against you people in consumer court he said what ever you want to do you can..
So its my request to all delhi persons don't trust on easy cabs when you are in hurry or traveling for some important work.
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