Hello,
I am a corporate user of vodafone. Recently, I was on a tour to Lucknow. I had some query, so i called up the customer care number "111" which i knew is a toll free no. For your so called toll free number i was charged Rs.7 per minute. Now, i need an explanation for this. When i came back, i called up the customer care number, but was not told the reason for the same. I spoke to Mr. Rishi Sharma and he just said it loudly that just because i was on roaming, i was charged. 7/- min.for talking to my service provider "where is it mentioned? ".
Please revert back as soon as possible. My vodafone no. is 9873648885.
Regards,
Dileep Kumar Dwivedi
Assistant Manager-Industrial Relation
Essel group-Zee News
Mob. No. 9873648885, 9811421897
Email: [email protected]
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