ELECTROLUX KELVINATOR
In refrigerator, burning in freezing zone

Repair/Replacement of Refrigerator

06/09

The Vice President (Marketing)

M/s. ELECTROLUX KELVINATOR LTD

Global Business Park, 3rd Floor,

Mehrauli - Gurgaon Road,

Gurgaon - 122 002 (Haryana)

Fax : 0124-2803297/98

M O S T U R G E N T

Sub: Repair/Replacement of Refrigerator

Electrolux Make Model No. EKL 235FF Double Door Sl. No.-32205026 w

Dear Sir,

This is to draw your kind attention that I had purchased a Refrigerator of Electrolux Make Model No. EKL 235FF Double Door Sl. No.-32205026 w) on 18/06/03 from Jain Electronics, Shopping center, Shop No.-9 BINA, Distt-Sonebhadra (U.P.). Yesterday (05/09/09) from afternoon we feel very light smell of burning but it is not clear this smell is coming from where. Today morning 06/09/09 when wakeup see that in Refrigerator upper freezing zone is completely burn, & smoke is out from upper door then immediate power off, it is very horrable scene to us because last 25 years we users of refrigerator but this type of trouble is not seen or not hear.so pl. necessary action immediately.

Look forward to receiving your valuable reply & corrective action at the earliest.

Regards,

Debendu Nath

(Mob.9450640955)

E-mail: [email protected]

Address-

House no- E- 5/14

Dalla Cement Factory Township

Sector -A

Dalla, Distt- Sonebhadra (U.P.)