The Vice (Marketing)
M/s. ELECTROLUX KELVINATOR LTD
Global Business Park, 3rd Floor,
Mehrauli - Gurgaon Road,
Gurgaon - 122 002 (Haryana)
Fax : 0124-2803297/98
M O S T U R G E N T
Subject:- Non working of Regrigator bought from M/s Era Radios, Bareilly via bill number 479, book number 010, dated 4/6/08. Wants replacement of same.
Dear Sir:
We have purchased a Kelvinator refrigerator model 225 L super cool from M/s Era Radios Bareilly (UP) via bill number 479, book number 010, dated 4/6/08. Sir, I want to bring in your kind notice that since the day 1 when we have purchased the refrigerator, it is not working properly. Previously its cooling was not proper but its condition was getting poorer day by day and after some time, it has stoped cooling.
Sir, in spite of our regular complaints to the dealer, till the time he haven't taken any concrete action to solve our complaint. We have even tried to contact with your UP zonal office & talked with them regarding this issue, but even they didn't gave us any affirmative reply.
Sir, Could you please tell me that whether this is the after sale service of Kelvinator refrigerator? We have taken this refrigerator on the basis of reputation of Kelvinator in market, but I think we have done mistake.
Sir, we want replacement of our refrigerator as soon as possible. Even though we are having refrigerator but we are unable to use it.
Looking forward to hear favorable reply from you.
Regards
Jagdish Singh
Ph# - 09412565698
Email - [email protected]
264/4, Indra Nagar, Izzat Nagar
Bareilly UP - 243122
0 comments