Electrolux Split AC(1.5T)
Split AC (1.5T) heavy leakage

Dear Sir,

I have own Elctrolux split AC SPL-S14 (1.5 T) on 3-Jun-08, from Vijay Sales, Surat, Gujarat.

I found heavy seepage (water leakage problem) from its

indoor unit. It affects the heavy leakage of water on wall.

After complaint, service provider has tried to repair my A/C twice but current leakage problem could not solved. They have tried to leavel the A/C to perfect horizontal position but it also not helps to stop leakage of water.

Following points concluded by technician from Vijay Sales, Surat.

1) Water drop problem is not able to solved by them.

2) Unit is defective and to be replaced.

As electrolux is very reputed product and has its reputation in market but I got the deffective piece from electrolux.

I request you to consider my gentle request to replace my electrolux split A/C .

At least i am expecting kind attention from consumer product service dept to take immediate action on my problem

My details:

Mr. G S Patel,

Head of Department (Electrical),

HEAP Dept, Kribhco Ltd.

Ph: 9426871221.

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My product details (Typed on Invoice (No 3832) from Vijay sales):

1) (EA18SCRPA1) ELECT AC EA18SCRPA1 1.5T SPL (S14) Chasis Nos : 1936

2) (OEA18SCRPA) O/DOOR UNIT EA18SCRPA1 1.5 SP (S14) Chasis Nos: 555