ERA Infra Engineering Ltd
Poor Servicws, e.g. Non function of AC & Bad smell from Dirty Bedding

Dear Sir,

This is A K Sinha, travelling from Sealdah to Bolpur in 5657 Kancanjungha Express in 2 Tier AC. The Bedding provided was completely stinking from the dirty bedding, the photos are attached herewith. It was told to the concerned employee, who shows his helplessness. The journey became horrible when the temperature risen and the Air Conditioning system became out of order. The matter is informed to the Conductor & he also shows his inability to rectify the AC System.

In this regard, I request your kind attention to look onto this matter as this is a regular problem in Eastern / N F Railway.

Regards,

A K Sinha

PNR No. 6128873711