I have booked a flight ticket on 11th December using www.ezeego1.com but didn't get any PNR number for the same. I had called up the customer care regarding the above mentioned issue and they provided me the PNR number as 5454917. But, this PNR number actually belongs to a different itinerary which I had booked on the the same date. I informed them the same and they provided me a ticket number# 2536. Little did I realise then what trouble awaited for me!!!
It has been several times that I have called the Ezeego1 customer care or sent emails regarding the issue I faced while booking Air Deccan tickets on www.ezeego1.com. But, no one has even remotely helped me out in resolving this issue. I even cited the urgency of this issue but I am very sorry to see such incompetent and insensitive attitude of Ezeego1 towards their customers. Getting frustrated with their idiocy and insensible behaviour, I wrote them a final mail asking for the update on the ticket number. But, as expected, these insensitive fools did not even bother to reply back. At last, I booked a fresh ticket from www.airdeccan.net and cancelled this ticket booked through www.ezeego1.com. Due to all this unprofessional attitude from Ezeego1, I lost my money.
After my frightful and terrible experience with Ezeego1, it is needless to say that I will strongly discourage my friends, colleagues and relatives from using Ezeego1. It's really pathetic to see a service provider which claims to one of the best lacking total professional attitude.
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