Dear Sir
My name is Dr Sameer Aroraa I had booked three tickets though your website online making payment from my net banking account at KOTAK BANK
I am at a loss to state that it is over 30 days and I am still to receive the cash-back into my bank account as promised by your customer care executives & your web site which states the payment shall be credited back within seven working days
The cash back amount will be credited back to your card account within 7 working days of making the transaction.
Please find below the details of my three transactions dated 4th, 9th & 10th may
Kindly acknowledge receipt of my mail and inform me when am I going to receive the cash back
Please consider this matter as urgent because I have to now think twice before booking again or refer you to my friends
1.Thank you for booking with ezeego1. Your booking summary is as mentioned below.
ezeego1 reference number: EZR-238496/A Payment reference number: M1622732163047
Transaction ID : 04790142 Date of Booking : 04/05
Amount Paid Rs. 5908
Balance to be paid Rs. 0.0
Total cost of all the items Rs. 5908
2.Thank you for booking with ezeego1. Your booking summary is as mentioned below.
ezeego1 reference number: EZR-246643/A Payment reference number: M1622734665018
Transaction ID : 04797084 Date of Booking : 09/05
Dr. S K ARORAA 7059424835150
Amount Paid Rs. 3164
Balance to be paid Rs. 0.0
Total cost of all the items Rs. 3165
3.Thank you for booking with ezeego1. Your booking summary is as mentioned below.
ezeego1 reference number: EZR-249813/A Payment reference number : 04799568
Transaction ID : 04799568 Date of Booking : 10/05
Amount Paid Rs. 2953
Balance to be paid Rs. 0.0
Total cost of all the items Rs. 2954
Regards
Dr Aroraa
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