Hi All,
I am not sure whom to raise this question. I have sent a complaint with proper screen images to ezeego but they did not reply till date.
I feel the mail sent was quite crisp and detail to avoid any confusion.
To summarize:
There is an ICICI cash back offer going on for airtline tickets. I was trying to book tickets from MUM-Vishakapatanam, which offered me a basic fare of 4000 and 5499 with taxes.
The issue here is when you move for checking out (booking) it displays some other fare again airport tax which totals much higher.
this is complete unfair and help consumers in resolkving this issues. above all if i try to reach there customer care number i am not able to it is always busy.
each time i was kept on hold saying "all executives are busy" for nearly 10 mins and i am frustruted with this attitude. even i tried calling them at midnight being 24 X 7 service but bo reply.
If anyone is aware of law where i can complain and proper action to be taken please let me know.
I am running out of time on booking air tickets if really ezeego is offering this discounted price.
-Satish
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