Hi i am customer with ICICI BANK LAST 5 YEARS BUT I NEVER EXPECT THIS KIND OF SERVICE PROVIDE BY INDIA 'S NO. 1 BANK . I AM VISITED IN ROHINI SEC 11 BRANCH FOR INVEST IN FIXED DEPOSIT ON 18 OF SEP 08 THEN BANK EMPLOYEE TOLD ME YOUR FD. RECEIPT YOU COLLECT IN AFTER 7 DAY'S.
AFTER 7 DAY'S ON 25 OF SEP 2008 . THEY TOLD ME SOME PROBLEM IN OUR PRINTER SO YOU CAN COLLECT IN EVENING.THEN I VESTED AGAIN IN EVENING AT 6 30PM, THEN HE REPLY ME OUR EMPLOYEE SHIFT IS OVER AT 6 PM SO YOU VISIT IN TOMORROW .
THEN I VESTED 1 OF OCTOBER THEN HIS FIRS REPLY IS THERE IS NO F.D OF THIS NAME, AFTER THAT SUM TIME HE TOLD ME YOU CAME AFTER 15 MIN I JUST CHECK IT OUT...
THEN AFTER HALF AN HOUR AT 2:30 PM HE REPLY ME " OUR EMPLOYEE TAKING OFF TODAY AND ALL F.D'S ARE LOCKED SO PLZ YOU CAME AFTER 3 DAY'S...
THIS STORY SAY ICICI NOT IN THE TOP IN CUSTOMER SERVICE
ONE MORE THING I TALL YOU ON SAME DAY I INVESTED IN HDFC BANK F.D ALSO, THAT F.D I RECEIVED ON TIME WITH LOT OF SMILE AND OTHER INVESTMENT PLAN .THEN I DECIDE FOR FURTHER I INVEST IN HDFC IT IS ON WRIGHT TRACK AND THIS IS NOT GOOD FOR ICICI GOODWILL!
REGARD
AMIT KUMAR JAIN
9810404454
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