Footwear
Packet returned without delivery and asking for double fare

A PACKET OF FOOTWEAR SAMPLES WAS BOOKED FROM MUMBAI-4 OFFICE FOR AGRA VIDE BOOKING NUMBER 105466678.

THE PACKET WAS NOT DELIVERED ON THE MENTIONED ADDRESS AND WAS RETURNED TO MUMBAI OFFICE.

THE PERSON AT AGRA ACCEPTED THAT THE PACKET WAS RETURNED BY MISTAKE OF THEIR EMPLOYEE.

I WANT THAT PACKET TO BE DELIVERED WITHOUT BEING CHARGED THE RETURN CHARGES AS IT WAS NOT MY FAULT.

EARLIER ACTION MUST BE TAKEN