Details of mail sent to all concerned:
Dear Sir,
I bought a wardrobe few months back. After 15-20 days I found fungus started forming on the wardrobe. I spoke to your Furniture Bazaar Manager, Mr. Sumit - Mob No.0824-6660741-Mangalore Branch Manager and updated the same. He told me that, chemical treatment will take care of the same and arranged for a chemical treatment.
Subsequently after 2-3 months same problem started. I complained the same to him again. He repeated the same and again arranged for a chemical treatment.
Now again fungus problem started. I complained the same to him. He told me that, warrenty period is over. I can't help. He was not ready to replace or make an alternative arrangement. But gave me his boss Mr. Girish Mob No.9343149649. I spoke to him 2-3 times but NO ONE is ready to listen / close loop the issue.
Inspite of following it up with so many personnel & times I lost hope in getting this resolved. The product was not up to the mark and is of a bad quality.
Pl arrange to give a replacement / a permanent solution.
Your Mangalore (Karnataka) furniture bazaar manager Mr. Sumith has collected bills long back, but not given any resolution till date & time.
Request you to close loop the issue immediately.
Awaiting for your reply & quick resolution.
Thanking you,
Prakash Sawadi
09845990089
Mangalore, Karnataka
cc to:
South Zone
Pantaloon Retail (India) Limited
Pasadena
No.18/1 (Old No. 125/A)
10th Main, Ashoka Pillar Road
Before Rani Sarla Devi School
1st Block, Jayanagar
Bangalore 560 011
Tel: 91 80-6658 8600
Fax: 91 80-6658 8650
e-mail: [email protected]
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