Sir,
We are the customers of big bazaar, palakkad. We ordered a dining table on 26 th January which comes under the republic day offer. Sales man named sasi, said they can deliver the product within (maximum) 15 days. We paid Rs 19000/-on that day itself. After 15 days we asked about the delivery and he said within one week they will give. After that he refused to attend the phone and we directly dealed with the manager whose name is Abdhusukkoor. He also extended for 10 days. In last week he said they can deliver it on monday 2 nd march. On Monday up to 2 pm there was no response from bigbazar. When we contacted him by phone, he is saying there is some problems with trasporters and the product is blocked some where. Being a customer what should we do sir? Our money is blocked for more than one month. No pleasing response from bigbazar people. Don’t you know the meaning of rthe word CUSTOMER SERVICE?
If i get a positive response i will send the details of the bill.
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