My consumer no. is 692304 and this complained is for Rama gas agency (HP gas) in Masudpur Market, Vasant Kunj. I have BEEN trying to book the gas for last 3 days. The phone is continuously engaged. My mobile has a facility to redial the no. if the phone is engaged. I keep it to redial in the morning itself but the agency no. is always engaged. The gas agency has also given 2 mobile nos. but on one of the no. nobody picks up or it is engaged and the other no. does not exist. THIS IS HAPPENING FOR THE LAST 3 MONTHS. EVERY TIME I HAVE TO PERSONALLY GO TO THE AGENCY AND BOOK THE GAS. PLEASE TRY TO UNDERSTAND THAT IT IS VERY DIFFICULT TO GO EVERY TIME TO THE AGENCY. ALSO EVEN AFTER BOOKING, GAS DOESN'T REACH HOME UNLESS THE AGENCY IS REMINDED 2-3 TIMES AFTER BOOKING. AND REMINDING MEANS AGAIN GOING TO THE AGENCY AS PHONE IS ALWAYS ENGAGED. please help!!!
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