I have purchase a Cordless Phone of GE make from Reliance Digital's Shipra Mall store in Indrapuram Ghaiabad, on 12th Aug.09. While purchasing phone the sales person highly recommended it as a value for money and from a reputed company. Hesitently i bought the same and while confirming about the trial before billing as I reside in Delhi for assurance, he reassured me that all pieces are individually checked before displaying at store. On his assurance we bought the phone. But shockingly after charging it battery for overnight for around 14hrs as usually initially its needed with almost every phone (although surprisingly phone mannual was only in European languages instesd of English or Hindi) it went blank the moment we picked handset from base unit after recharging sufficiently. When i went to store today for its complaint i was shocked to know that the store manager and the senior person incharge for comlaint have not reported for duty till 12 pm and when the available person contacted them on mobile both said that they shall be available at store after one hour or so. When I asked him for replacement for a better quality phone even i have to spend some more money, he showed his inability for anything else but leaving the instrument and wait for the company reply which he said will take another week time. If the sales person would have tested the instrument at the time of delivery as asked for, it would have saved me all this inconvenience.
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