Hereby i m giving the conversation made between me and one representative of giftstoindia24x7.com which indicate both mishandling of information and false information generated on 14th February after their failure of delivery of order as promised in the invoice (attached in conversation).
———- Forwarded message ———-
From: 5.2% alcohol
Date: Fri, Feb 18 at 1:24 PM
Subject: Re: the order has not been delivered yet
To: GiftsToIndia 24×7
Your false delivery report sent on 14th Feb.
GiftstoIndia24x7.com to me
show details Feb 14 (3 days ago)
GiftstoIndia24x7.com
Dear Meghnath Sharma,
The following product (s) have been delivered/shipped. The details of delivery/shipment are mentioned below under the delivery details section.
Will You Be My
Delivery details :
Product (s) delivered by hand :
Will You Be My
Delivery details :
Date of Delivery : 14 Feb 11
Name of Reciever :
Message in return :
Thank you for using our services.
We will be delighted to serve you again in future.
Sales Team.
GiftstoIndia24x7.com
On Thu, Feb 17 at 5:17 PM, 5.2% alcohol wrote:
Whats the number and mailing address? Now where did you get the number from? You cannot say and do anything just by your wish. I am giving today night for delivery.
If the order is not delivered by today night you will have to face the consequences. Mr. Sachin SAPRA.
Regards,
Meghnath Sharma
BPE MECH
BHEL bangalore
On Thu, Feb 17 at 5:05 PM, GiftsToIndia 24×7 wrote:
Dear Madam,
We do apologize for the inconvenience. The number has been updated and we will try our best to make the delivery asap.
Thanks and regards,
Sachin
Customer Support
www.GiftsToIndia24x7.com
91.334.015.4315
On Thu, Feb 17 at 4:59 PM, 5.2% alcohol wrote:
I dont know what kind of service you are running. A confirmation mail was given to you after placing the order regarding the change of phone number and some other details which was confirmed by you telling the main database has been changed and it will be delivered to the new address.
Dont try to be smart. Change your system at first and if i dont mistake the change in address mail was received by you only.
Kindly call at 8050960628 for proceedings.
Regards,
Meghnath Sharma
Engineer
BPE MECH
BHEL Bangalore
On Thu, Feb 17 at 3:57 PM, GiftsToIndia 24×7 wrote:
Dear sir,
The contact number that you have provided (970782826) is incorrect. We are not able to reach the recipient on this number. We do not know how come you are reaching on this number. Hence we are requesting you to please update us any alternate contact number of the recipient so that we can make the delivery.
Looking forward for your kind cooperation.
Thanks & regards,
Samir
Customer Support
www.GiftsToIndia24x7.com
91.334.015.4315
On Thu, Feb 17 at 3:44 PM, 5.2% alcohol wrote:
The delivery was supposed to be made on 14th February (on valentine’s day). What is the reason for failure of delivery on the mentioned date?
Also why you are asking for alternate contact number? The contact number of recipient is exactly the same as mentioned in the order details and i dont have any problem contacting the number.
Regards,
Meghnath Sharma
BHEL bangalore
On Thu, Feb 17 at 3:24 PM, GiftsToIndia 24×7 wrote:
Dear Meghnath,
Thank you for writing to us. Kindly note that we are trying our level best to deliver the order by today itself. Please provide us any alternate contact number of the recipient so that we can make the delivery.
Thanks & regards,
Samir
Customer Support
www.GiftsToIndia24x7.com
91.334.015.4315
On Thu, Feb 17 at 2:22 PM, 5.2% alcohol wrote:
Dear Meghnath Sharma,
Thank you for placing your order with us. We will get the gifts delivered as per your instructions. Kindly review the order information below. If you require any changes, do reply us back.
ORDER DETAILS
Order Number -GTI126214 Website – http://www.GiftstoIndia24x7.com
Date of Delivery -14 Feb Email – [email protected]
SHIPPING DETAILS BILLING DETAILS
Lucina Dutta
Kartik Bhawan, Hembaruah Road, Gandhi basti tiniali, P.O.-Silpukhuri
Guwahati – 781003
Assam
India
970782826
Meghnath Sharma
BHEL EDN Township, ETs hostel, bagnalore
Bangalore – 560040
Karnataka
India
9845512312
[email protected]
Sl. No. Product NameQtyPriceTotal
1Will You Be My1Rs.445.00Rs.445.00
Total Rs. 445.00
MESSAGE WITH GIFTS
I love u and i miss you.
SPECIAL INSTRUCTION (THIS WILL NOT BE SENT WITH THE GIFTS)
TERMS & CONDITIONS
Thank you for placing an order with GiftstoIndia24x7.com. Please preserve this order for future reference.
All deliveries are done during the day time between 10.00 AM to 10.00 PM. if you have mentioned a specific time of delivery above, we will try our level best to follow the same. Products which are couriered can only be delivered at a residence or a business address, they can not be delivered to a wedding hall or a function hall. Products which are delivered by hand, can be delivered to any address given by you.
Midnight orders are delivered between 23:45 Hrs to 00:15 Hrs.
GiftstoIndia24x7.com is a part of the R.G.Cards.com Network. Your Credit Card Statement will show a charge as CCAvenue/Charge – R G Cards.Com.
For any assistance, please email us at [email protected] stating your Order no.
All online purchases will be billed in your local currency.
The date of delivery selected by you will only applicable for perishable gifts like flowers, cakes, fruits etc.
Non-Perishable products (like Gift vouchers, perfumes, watches etc) are sent by courier and cannot be delivered on a specific day. We will email you a tracking no. once the items are couriered.
DECLARATION
We declare that this invoice shows the actual price of the goods described and that all particulars are true and correct.
Sales Team
www.GiftstoIndia24x7.com
On Thu, Feb 17 at 12:31 PM, 5.2% alcohol wrote:
Call me at 8050960628. I am finding it difficult to give bric-a-bric of information by mails. So kindly call me.
Regards,
Meghnath Sharma
Engineer-BPE MECH
BHEL Bangalore
On Thu, Feb 17 at 12:26 PM, 5.2% alcohol wrote:
Did not you find the order number in the order details mail to you? I have mailed the invoice for you reference.
Regards,
Meghnath Sharma
Engineer-BPE MECH
BHEL Bangalore
On Thu, Feb 17 at 10:28 AM, GiftsToIndia 24×7 wrote:
Dear Sir/Madam,
Can you please provide us the order number/invoice ID.
Thanks and Regards
Samir
Customer Support
www.GiftsToIndia24x7.com
91.334.015.4315
On Thu, Feb 17 at 9:56 AM, 5.2% alcohol wrote:
ORDER DETAILS: Merchant Site URL: http://www.rgcards.com
Order Number: GTI126214Order Received: Jan 25
Total Amount: INR (Indian Rupees) 445.00
State Bank of India Debit Card Holder: Meghnath Sharma
Billing Address : (As entered by the Customer)
BHEL EDN Township, ETs hostel, bagnalore
Bangalore Karnataka
560040 India
Customer’s Phone Number : 9845512312
Customer’s E-mail ID: [email protected]
Customer’s IP Address : 220.225.241.4
Recipient’s Name: Lucina Dutta
Shipping Address :
C/o Binod Kumar Dutta, Kartik Bhawan, Hembaruah Road, Gandhi Basti Tiniali, P.O.-Silpukhuri
Guwahati Assam
781003 India
Recipient’s Phone Number :
9707828286
Special Instructions :
None
On Thu, Feb 17 at 12:19 AM, GiftsToIndia 24×7 wrote:
Dear Sir/Madam,
Can you please provide us the order number.
Thanks and Regards
Abhishek
Customer Support
www.GiftsToIndia24x7.com
91.334.015.4315
On Wed, Feb 16 at 9:58 PM, Tina Desai wrote:
———- Forwarded message ———-
From: 5.2% alcohol
Date: Wed, Feb 16 at 9:44 PM
Subject: the order has not been delivered yet
To: “[email protected]”
It has been really unpleasant from my side that the above order was
not delivered on time and even till date. I have ordered cakes and
bouques from ur site delivering to same place but thr was no problem.
From now on i hv to think twice before any order.
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