To,
The Chairman & Managing Director,
Life Insurance Corporation of India,
(Complaint Cell)
Through: LIC Office
CAB, Kox Kutir, Jodhpur
Respected Sir,
Subject: My Policy No. 182309024--Pension Scheme
Date of Policy:15.02.2000 Date of Maturity:15.06.2009
Date of Ist Pension Installment: 15.03.2010.
Name of Policy Holder: Umeshwar Dayal Saxena.
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Please refer to the aforesaid matter. I am having my policy at LIC Office, Cox Kutir, Jodhpur, Rajasthan. I further refer tomy e-mail dated 11 November and herewith resubmit the details already submitted to you as under:-
I HAD VIDE MY LETTER DATED 02.06. REQUESTED THE LIC Office, Jodhpur to note my present address of Plot No. 42, Sector-6, Vidhyadhar Nagar, Jaipur (Rajasthan) and sent me the option form. I had also written in my letter that I intend to apply for commutation as per applicable in the scheme i.e 25% or more.
Further, I had written letter to LIC Office, Jodhpur on 24.06.2009 and other six more letters written on various dates. My sixth reminder was only acknowledged by LIC vide their letter dated 26.07. wherein they had explained that they have not received my option form prior to Jan.2010. surprisingly, the LIC Office was waiting for my option form, whereas they never sent me the captioned Option Form, to enable me to fill the same and return them. My all earlier letters including of six reminders, all contained the facts that I was interested in commutation and monthly pension amount.
I had also written letters to I.P.P. New Delhi in this regards, but regret to state that I never received any reply from them.
I personally visited Jodhpur LIC Office on 26.07.2010and explained my grievances to concerned staff members, who were looking after the seat of Mr. D.L. Dabla as Mr. Dabla was on leave on that day. The LIC, Jodhpur Office very greatfully wrote to me a letter on the same day i.e. 26.07.2010 and informed me that they have written letter to I.P.P. New Delhi for making payment at the earliest.
I had again explained my position vide my letters dated 07.08.2010 and 09.08.2010 written to LIC Jodhpur and copy duly endorsed to The R.M. I{{ Cell Connaught Circus, New Delhi.
I lastly submit as under:-
1. The LIC Office Jodhpur did not take proper action timely and never sent me the Option Form and more so ignored my letters, wherein, I had already stated that I was interested in :-
(i) Commutation
(ii) monthly pension.
2.The CAB Branch Jodhpur, ignored my letters/written request for commutation, and un-authorizingly sent commutation required as "NO" of their own, which is against the natural justice.
3.Till date, I have neither received the commutation amount nor the monthly pension amount cheques. Please arrange to send the same along-with the reasonable amount of interest for the delayed period.
4. Kindly let me have your address, where I can send the copies of my various letters and letters received from LIC Office, Jodhpur to enable you to understand the facts and sort out the actual mistake incurred at the level of LIC Office, Jodhpur.
Lastly, I submit that I received a telephonic call from Mr. D.L.Dabla, Staff, LIC, CAB BRANCH Jodhpur, around 24 November advising me that the LIC Office is shortly sending me the Claim form and I had to put my sign over Revenue Stamp in lieu of receipt of the commutation amount to enable the LIC to dispatch me the cheque of commutation amount. I regret to note that after lapse of considerable time, I have till today not received the captioned claim form. The matter has already been over delayed and matter requires urgent and immediate response.
Further, in case your Office is not the concerned Office to hear my grievances, please let me have the e-mail address of the Office and designation of the person to whom I can approach for the justice. I hope, my complaint will now receive the right response at the earliest possible and preferably by return of e-mail from your good office. I hope your office will initiate the proper action at top priority avoiding any further complication in the matter and will not compel me to knock the door of other competent authority for sorting out my grievances.
Yours faithfully,
Umeshwar Dayal Saxena
Plot No.42, Sector-6,
Vidhyadhar Nagar, Jaipur (Rajasthan)
PIN: 302023
My Land line No. is: 0141-2230042
My Mobile No. is: 09828579404
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