My consumer no. 013106
Address: 001 Shree Flats, 5 Shuklanagar,
Sama, Vadodara - 390008.
In May this year I found my gas stove was leaking and accordingly registered my complaint at the gas agency that provides me the cyleinder. The man they sent to check the stove claimed the valve on one of the burners was leaking which he duly changed. He then gave me a certificate saying everything is working fine and duly left. He gave me his mobile number saying I must call on that number incase of any problem. He charged me Rs.450/- for changing gas 'kok', 'mob', and 'nipple' Rs.40 for attending complaint. He reapired my stove on date 12 May
Now after barely 5 months later, I find my stove is leaking gas again. I called the man on the moble number he gave me and the agency which assigned him but I am given a reply that they are away on diwali vacation and are not available.
I therefore had to seek another gas repair person to check the problem. It turns out that the valve the agency man had replaced was an old one which is why it is leaking again. I have to spend another Rs.250/- to replace that valve which he had replaced just 5 months back.
The name of the mechanic is :
Kailash Bhai. His mobile number: 9427141076. Repaired on 12 May.
The HP gas agency that sent thie mechanic is Happy Home Gas service,
14B, Arpan Complex, Near Deluxe Char Rasta, Nizampura, Baroda - 390002
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