Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indian Railways - Eservation for senior citizens | News #24781

Indian Railways
Eservation for senior citizens

Railways allott middle and upper bearths to Senior Citizens, in case, lower bearths are not available, on the date of reservation. However if lower bearth falls vacant subsequently due to cancellation, the same is not allotted to such Senior Citizens due to present reservation policy and they are forced to travel in middle and upper bearths enduring hardships. I suggest that in such cases, Railways allott 'confirmed but provisionally allotted' bearths, subject to final allottment on the day of travel, for a possible availability of lower bearth, to minimise hardships to Senior Citizens. The status of bearth allottment can be checked on phone with PNR no. before travel.

Thanking You

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K.Subramanian, B9A Parsn Nagar, 36 Hospital Road, Saidapet West, Chennai 600015


Company: Indian Railways

Country: India

Category: Miscellaneous

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