Havells India Ltd
Breaking of Ceiling Fan Stick

Hi,

I, am Sajal Majumdar, purchased a Havells Fan, Model: Vogue from one of their retailer name Sujata Enterprise of Nager Bazar, Kolkata. I purchased that fan near about 2 years back. Suddenly yesterday night the iron stick (which helps the fan to hang from the ceiling) got broken when the fan was switched on condition. You can understand how the fatal condition would have been.

I have already complained to customer care whose no. is 08081817.

Did I made mistake by purchasing a very poor quality Havells fan??? In my life time i have never heard and experience the breaking up of iron stick of ceiling fan.

In Havells India Ltd website they have mentioned about the Quality policy, but if this their standard of quality then for God sake it should not be display on their website to misguide the customer.

Waiting for your early reply & cooperation.

Regards,

Sajal Majumda