On 7/5/08 @ 17:47 hrs i have went to draw cash at HDFC bank branch attached ATM located at Selayur, Chennai. I have entered the amount for Rs.15000/-, whereas i have received only Rs.13000/- (Denomination - Rs.1000x12=12000 & Rs.100x10=1000), i have not received Rs.-. Immediately I have lodged complaint in HDFC bank through phone banking as well in the branch complaint register. On 16/5/08, now i have received reply from them that their accounts was correct and the ATM machine has dispensed Rs.15000/- only. I am very much upset of this and i dont know how to proove that i have received only Rs.13000/- cash. So i request all beware of ATM machines and count the amount you have received from the machine immediately or otherwise the Banks are cheating the customers. Any knows how to tackle this problem please kindly send a solution to resolve this issue.
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