I was an employ of artch infosystem Noida. Artech out source their employes to IBM Gurgaon. So the day one i was out sourced to IBM gurgaon and was staying there in sector 31. i am having my salary account with HDFC bank from artech . i applied for a credit card in HDFC. which they nevver nformed whether approved or rejected. after some months when i left the Artech and moved to new place (after 6-7 months) i got a call form HDFC bank that my bill amount of 58000/ is due for credit card. Really i shocked. they start calling me and threatning me. then i called in there customer care what thay are saying :
1. Credit card is received by my PA. whose name is suprena.
2. credit card is deliverd in Noida address.
Now i raise this questions to bank:
1. I never stayed in Noida as i was outsuored to gurgaon and staying there only. so i never have to go to Nioda and never asked bank to deliver it to Nioda.
2. why bank not informed me that my credit card is issued.
3. when bank knows am a software enginer and having no PA (is it possiblr to have PA for software engineer that too with company having 3000 employees).
4. how they can deliver my credit card to PA when i do not mention it any where.
5. did that PA has any auhorization from me with my identity proof. beccause credit card is handover only to the concerned person that too with identity proof. here the bank (corrier company) hand over it to unknown person.
6. when they issue the card thay have make a call to me that thay are going to make it active.
7. i do not get nay call or bill statement from bank at nay time.
8. now they are asking for 58000 rs.
when i raised this qustion therer executive was calm and now after 1 year they are again demanding the same and threatning for court case.
even i wanna esclate it to media as well as in consumer court. Pl help.
i
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