Inconsumercomplaints.com » Miscellaneous » Review / complaint: HDFC Bank - Cradit Card Department | News #252610

HDFC Bank
Cradit Card Department

Sir,

I am regular customer of HDFC BANK CRADIT CARD.

HDFC BANK told they have support customer 24x7 & customers also need it.

But when i call customer care of HDFC BANK CRADIT CARD department for some query & Information help they refuse. They have only one answer "CALL after 7:00 AM our system was down."

When I ask their representive (Mr. Nilesh) he told me daily after 10:30 PM to 7:00 AM our system get down.

If this thing was happen daily then why bank cheat their customer that they have 24 x 7 help.

Just for increasing the customers. Atleast people will not call & weast their time and money.

Please do the needful.

Vaibhav Doshi.


Company: HDFC Bank

Country: India

Category: Miscellaneous

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