I have credit card HDFC No:-4346771002438274 with total outstanding of approx Rs.18, 000 in March i told the collection agent that i am ready to settle the amount in 3 installments he told me to pay Rs.2, 000 approx that time and he will revert back wherein the person never reverted back. In march i got an assignment outside india without any prior information today (3/11) when i was going through my HDFC Saving bank A/c came to know that Rs.60, 415.85 has been blocked by the bank because that much money is due as credit card outstanding i have requested them to look into the matter i am ready to pay the settle amount in 3/4 installments please release the amount as i will have few cheques for clearing this week i talked to customer support department lady name as moumita (91-033-64502611) she said that full amount has to be paid. I told her that i am ready to pay in 3/4 installments the settled amount. Infact i have send mails also to HDFC Bank i am waiting for the answer but meanwhile as they have blocked the amount me and my family is going through tough time any consequences to me and my family due to this attitute of HDFC credit card collection department HDFC bank will be responsible.
Before blocking they should have contacted me on my mail id if i was not available on my contact no.
Avi
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