I am ATM customer of HDFC BANK of Mumbai, branch Express tower with ATM card no. 4386249602692492 and account no. 02911140052367. I went to Axis Bank ATM in Nallasopara for cash withdraw on 4th August 09. when I operated for cash transaction to withdraw Rs. 7800/- system processed for a minute and displayed a message as insufficent fund eventhough i had a balance of Rs. 9500/- and then i processed for another transaction of Rs. 300/- the Atm displayed an error. I have not received any cash at that time.
on the next day i reached my office and i checked my account through Net Banking i saw that i had been debited for the amount of Rs. 8100/- which were not received by me. it was an system error. then i went to the Home branch in express tower in Nariman Point and registered a complaint through cardholder Dispute Form.
Here by you are requested that please check it and crdeit Rs. 8100/- in favour of my account.
Please do the needful, this is my humble request
Thankinhg you,
Regards,
Suchita Parekh
Card no. 4386249602692492
Account no. 02911140052367
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