Sir/Madam,
This is samarjeet Singh my father is having a credit card with HDFC Bank ltd. We Made a purchase of Rs.25000 from my card for which i have recieved the statement with the amount converted in the EMI option. Although i have not requested for the same i should not be enforced to take such a loan. I could pay the amount which i spent at once.
To implement the same i called the customer care & had words with one of the executive & i was been informed that i can pay the amount which i have spent (Rs.25000 1230 Ltr spent) at once.
My payment due date was 25th of every month. So, i have to deposit check by 22nd of each month. So, again i made a call to the cust. care to reconfirm the amount to be paid. Over their executive told that i have to pay pre closure amt aswell as their is no request registered earlier for the waver. When i objected they made me talk with an Asst. Mgr Nitin Punia. Who said don't worry do not pay any thing untill we settle your case once it will be setteled Whole fine would be waved off. But unfortunately Nothing happened in the way told to me. Rather i started getting threatning & abbusive calls by the bank's collection department in Rajauri Garden (Ansal Plaza). The bank has spoiled my record with no valid reason. Plz help me to Get justice. Guide me the right way.
Thanx & Regards,
Samarjeet singh
9868037633
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