HDFC Bank - Savings Account
ATM transaction declined but amount has been deducted

Dear Sir,

I withdrew an amount of Rs.12, 200 from Corporation Bank using my HDFC debit card. But the transaction was declined. Then I got an alert in my mobile that Rs12, 200 has been withdrawn. So I checked with the HDFC Customer Care and they explained that I will get the money back in 15 working days. I have to borrow money now from people in order to survive this month because that amount is a major part of my salary. The transaction Id is EAW-4214240700739754 - COCHIN dated 3rd Oct.

Would be really grateful it if you could help resolving this issue for me

Looking forward to your reply

Thanks and Regards

Sruthi