Now. 4 weeks ago I applied for credit card. first they told me I can't get one since i don't have the require balance in my A/c, which is fine but if my salary is more than 2 lacs per annum then I can apply for one.
so I did- after one week of my submitting the application with my salary slip and other documents I was told by the bank your application has been rejected because you are a media professional. This is our bank policy. When I demanded it in writing the bank cleared by application.
Then i was told it will take another week for them to do residence add verification
3rd week I was told all papers are in order you will get the card in 10-12 working days.. I got a call from the bank saying my signatures did not match? and they wanted another copy of the salary slip- when I enquired why I was told they lost my application.. I wasted 2 hrs going back and forth filling the application again only to be told end of the day- rejected! why because they didn’t accept my salary slip on a company letterhead??? How bizarre is that.
Feel like a complete fool- wasted 4 weeks for what???
I am not interested in taking the credit card any more.. Totally disgusted with the experience. The staff is not helpful has an attitude problem and lies to the customer. Just pass on the message to the HDFC’s sr. team that your employees will cost you a lot of a/c I will still get a card with some other bank.
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