HDFC Saving Assurance Plan
Selling the product thru unethical/unprofessional way

Dear Sir,

I want to lodge a case in consumer court against HDFC Standard Life and HDFC bank against the unethical and unprofessional approach taken by them in selling the Saving Assurance Plan with incomplete and inaccurate information to customer and cheating the customer.

I would like to get the details for lodging the case in consumer court.

In summary the complain is that HDFC Standard Life policies are been sold through HDFC Bank's investment advisor who does not have complete knowledge of the product and then selling to customer.

We as a customer are feeling cheated when we know that they have misguided/cheated and now customer has to run for getting his money.

Kindly advice me the process for lodging a formal comsumer complain to ensure that this kind of practices are not followed in any private bank.

regards- ram