Fw: Re: HDFC Standard Life Insurance Co. Ltd. Policy No. 11821174
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Refund 1500 and stop the ECS shit with immediate effect. Already posted this story on consumercomplaints.com. More to come.
Regards,
Jojo Jacob
On Mon, 19/1/09, jojo jacob wrote:
From: jojo jacob
Subject: Fw: Re: HDFC Standard Life Insurance Co. Ltd. Policy No. 11821174
To: [email protected]
Date: Monday, 19 January, 11:34 PM
Refund my 1500 immediately. Today I visited your Maninagar office again. They said on 5th Jan they did escalate the issue and was informed by the Mumbai office that they would not be any further ECS deductions from my acccount. They had no clue why the ECS went through. I need my hard-earned money back and also make sure that no ECS fuck happens on my account. I my problems are not resolved immediately, I will approach the Consumer redressal forum and Ombudsman.
Regards,
Jojo Jacob
& On Fri, 16/1/09, jojo jacob wrote:
From: jojo jacob
Subject: Fw: Re: HDFC Standard Life Insurance Co. Ltd. Policy No. 11821174
To: [email protected]
Date: Friday, 16 January, 10:41 PM
Hello,
I did submit the Original Policy certificate and an application form to surrender my policy on your Maninagar (Ahmedabad) on 1st of this month. He did assure me that there would not be any deductions from my account any more. I again visited the office after two days to re-confirm it. He assured me again. But you assholes took out 1500 from my account on 16/01. Refund my money immediately. If you do not refund my hard-earned money, I will circulate phamplets all over Ahmedabad detailing cheating saga. It started with your agent misguiding me. You people are too smart. You have denied me access to the agent's details on the website. It does not count much. Keep in mind one thing. A person (however weak he may be) can tarnish your so-called corporate image. I warn you again in this game HDFC Insurance would be the ultimate looser.
Regards,
Jojo Jacob
From: jojo jacob
Subject: Re: HDFC Standard Life Insurance Co. Ltd. Policy No. 11821174
To: [email protected]
Cc: [email protected], [email protected]
Date: Monday, 29 December, 2:29 PM
No response yet! What a customer service. Please terminate my policy immediately. ECS should not take place in January. If it happens, I will approach the consumer redressal forum and insurance ombudsman..
Regards,
Jojo Jacob
& On Sat, 27/12/08, jojo jacob wrote:
From: jojo jacob
Subject: Re: HDFC Standard Life Insurance Co. Ltd. Policy No. 11821174
To: "Service"
Date: Saturday, 27 December, 3:33 PM
Hello Priya,
Thanks for your email. ULIPS are scam. Please terminate the policy. I do not want to surrender the policy. Just terminate the policy with immediate effect. I made a Himalayan mistake by taking ULIPS.
Regards,
Jojo Jacob
& On Fri, 26/12/08, Service wrote:
From: Service
Subject: HDFC Standard Life Insurance Co. Ltd. Policy No. 11821174
To: [email protected]
Date: Friday, 26 December, 3:15 PM
Dear Mr. Jacob,
Greetings from HDFC Standard Life Insurance Co. Ltd!
With regard to your email, we regret to inform you that the policy cannot be surrendered before 3 years. The total term of your policy is 16 years and the "lock in" period is 3 years. If the premium is not paid for 3 years, policy will become lapsed. Under lapsed condition, all units will be deallocated, fund value less surrender will be held with us and will not be paid out to the policy holder.
Further the direct debit facility is mandatory for monthly mode of premium payment and the same cannot be deactivated.
Also we would like to bring to your notice that life Insurance is a long term contract and will yield good returns on a long run, we kindly request you to continue the policy.
Please write to us for any further clarifications you may require.
We assure you the best of our services always.
Warm Regards
Priyadarshini. T.D
Customer Service Officer
jojo jacob
23/12 03:31 PM Please respond to
[email protected]
To [email protected]
cc
Subject Re: Welcome to "My Account"
My policy number is 11821174.
I Do NOT WANT TO CONTINUE THIS POLICY.
Please stop ECS with immediate effect.
Regards,
Jojo Jacob
& On Sun, 11/5/08, [email protected] wrote:
From: [email protected]
Subject: Welcome to "My Account"
To: [email protected]
Date: Sunday, 11 May, 10:30 PM
Dear MR Jojo Jacob,
Congratulations on your sucessful registration for "My Account" - HDFC Standard Life's online customer portal. We are glad to provide you, the User ID and password to enable you access to your policy details and transact online.
User ID: **********
Password: ********
Steps to login to HDFC Standard Life's "My Account:
Log on to www.hdfcinsurance.com
Click on the tab "My Account.
Type your User ID as above in the field provided for the same.
Type your password as above in the field provided for the same. Please note that the password is alpha-numeric and a combination of lower and upper case.
You will be required to change your password at the first login and select the forgot password question available on the screen. The password should contain a minimum of 6 characters and should not exceed 10 characters.
You will then be required to log out once and then log in to start accessing your policy details.
To prevent misuse, please ensure that your user ID and password are kept strictly confidential..
Please note:
"My Account" is best viewed in 1024*768 Resolution and with Internet Explorer 6.0 as web browser. It is currently not compatible with other web browsers.
After your first login, you may view the Online Demo of "My Account" in order to educate yourself on the various facilities that we offer online. A snapshot of the same is listed below:
Fund Switch-Rebalancing your existing portfolio among the 6 different fund choices.
Premium redirection- Redirecting your future premiums in the proportion of your choice.
View your Premium Receipts, Unit Statements Policy details.
We hope you will explore and enjoy this facility.
We welcome all your queries and feedback at any of our touch points mentioned below:
- Call 1800-228-228 Toll Free BSNL/MTNL (9.00 am to 9.00 pm, all 7 days)
- Call 6000 7777 Non MTNL/BSNL (9.00 am to 9.00 pm, all 7 days)
- SMS "service" to 5676727
- Mail [email protected]
- Visit our website www.hdfcinsurance.com
We value your association with us and assure you the best of our services.
Yours sincerely,
HDFC Standard Life Insurance Co., Ltd
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