Inconsumercomplaints.com » TV & Radio » Review / complaint: Airtel DTH - Al-La-Carte Option | News #79014

Airtel DTH
Al-La-Carte Option

Vibin varghese

11:11 AM (4 minutes ago)

to digitaltv

Hi Team,

The below list in the acknowledgment mail i recieved is wrong. Its not the actual list which i selected.

Please find below the list of channels which i actually want:

1. ASIANET : 8

2. ASIANET PLUS : 5

3. AXN : 20

4. KAIRALI TV : 3

5. SURYA TV : 15

6. Movies Now HD : 20

7. STAR GOLD HD: 15

8. STAR MOVIES HD : 20

9. STAR WORLD HD: 15

10. STAR PLUS HD : 20

11. COLORS HD : 15

Total Price: 156

Pay Price: 156

Please fix this issue. I am facing this issue everytime i select channels.

I have previously raised this issue over mails and customer complaint forums,

But there has been no resolution niether any response over this.

Kindly call me @9742262380

Regards,

Vibin.

On Sat, Feb 25 at 11:03 AM, wrote:

Dear Customer,

Thank you for writing to us at Airtel DTH Services.

We have received your email and we shall revert to you at the earliest.

Please note that this is a computer generated auto response.

Warm Regards,

Airtel Customer Care

www.airtel.in

&&&&&&&Original Message&&&&&&&&--

Subject: Provision A-La-Carte package :

Date: 25/02 11:00:29 AM

From: [email protected]

To: [email protected]

Message body:

Dear Team,

Pls provision the channels for the customer whose details are mentioned below:

RTN:- 9540835952

Customer ID:- 3009624936

Email ID:- [email protected]

Channel List:

1. ASIANET : 8

2. ASIANET PLUS : 5

3. AXN : 20

4. KAIRALI TV : 3

5. SURYA TV : 15

6. Movies Now HD : 20

7. STAR GOLD : 15

8. STAR GOLD : 20

9. STAR WORLD : 15

10. STAR PLUS HD : 20

11. COLORS HD : 15

Total Price: 156

Pay Price: 156

Thanks & Regards

airtel.in

This e-mail and any files transmitted with it are for the sole use of the

intended recipient (s) and may contain confidential and privileged information.

If you are not the intended recipient, please contact the sender by reply

e-mail and destroy all copies and the original message. Any unauthorized

review, use, disclosure, dissemination, forwarding, printing or copying of this

email or any action taken in reliance on this e-mail is strictly prohibited and

may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and

associated companies (collectively "Bharti Airtel Limited"), are unable to

exercise control or ensure or guarantee the integrity of/overthe contents of

the information contained in e-mail transmissions and further acknowledges that

any views expressed in this message are those of the individual sender and no

binding nature of the message shall be implied or assumed unless the sender

does so expressly with due authority of Bharti Airtel Limited. Before opening

any attachments please check them for viruses and defects. This e-mail and any files transmitted with it are for the sole use of the intended recipient (s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies (collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Dear Customer,

Thank you for writing to us at Airtel DTH Services.

We have received your email and we shall revert to you at the earliest.

Please note that this is a computer generated auto response.

Warm Regards,

Airtel Customer Care

www.airtel.in

&&&&&&&Original Message&&&&&&&&--

Subject: Provision A-La-Carte package :

Date: 25/02 11:00:29 AM

From: [email protected]

To: [email protected]

Message body:

Dear Team,

Pls provision the channels for the customer whose details are mentioned below:

RTN:- 9540835952

Customer ID:- 3009624936

Email ID:- [email protected]

Channel List:

1. ASIANET : 8

2. ASIANET PLUS : 5

3. AXN : 20

4. KAIRALI TV : 3

5. SURYA TV : 15

6. Movies Now HD : 20

7. STAR GOLD : 15

8. STAR GOLD : 20

9. STAR WORLD : 15

10. STAR PLUS HD : 20

11. COLORS HD : 15

Total Price: 156

Pay Price: 156

Thanks & Regards

airtel.in

This e-mail and any files transmitted with it are for the sole use of the

intended recipient (s) and may contain confidential and privileged information.

If you are not the intended recipient, please contact the sender by reply

e-mail and destroy all copies and the original message. Any unauthorized

review, use, disclosure, dissemination, forwarding, printing or copying of this

email or any action taken in reliance on this e-mail is strictly prohibited and

may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and

associated companies (collectively "Bharti Airtel Limited"), are unable to

exercise control or ensure or guarantee the integrity of/overthe contents of

the information contained in e-mail transmissions and further acknowledges that

any views expressed in this message are those of the individual sender and no

binding nature of the message shall be implied or assumed unless the sender

does so expressly with due authority of Bharti Airtel Limited. Before opening

any attachments please check them for viruses and defects.

This e-mail and any files transmitted with it are for the sole use of the intended recipient (s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies (collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


Company: Airtel DTH

Country: India   State: Delhi

Category: TV & Radio

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