Hi,
I want to complaint for DWARKA GAS AGENCY (K 1/4, Raja PuriOpposite Sector-5 Dwarika, Dwarka, New Delhi, Delhi 110075).
My Consumer No is 17230. I had a very bad experience since the first day I went to book the connection. Before going there I enquired on the telephone about the papers required for new connection but the lady was not very keen to tell me so I decided to land up there itself and submitted all required documents. The lady told me to wait atleast for a months time. After completion of one month again I visited that place and surprised me by saying that they don't have any papers with this name for new connection. Now again I submitted all documents and waited for my connection.
When I visisted there after one month they told me that I must have got the letter. When I told them about not receiveing any letter and almost lost my temper. She handed over 1000 bunch letter to me and asked me to search for my letter. My hard luck rules there also and i didn't find any letter with my name so asked them to check out on their COMPUTER SYSTEM. Finally got one copy through their system. I thought now receivin letter will end up my troule but NO they have decided to make full use of me. They asked me POST my letter myself to the address and once it will reach at my residence I can deposit the money and take one form stating "CONNECTION NUMBER" so I followed all their order. Only after a day I got the letter and took it the same DWARKA GAS AGENCY . Almost after three months I finally got ONE cylinder at my doorstep. At the time of submission of MONEY I deposited for two cylinders but till date I don't have any clue about the SECOND CYLINDER.
Above that all staff was verey rude, not at all HELPFUL.
Now I want to fill up the gas but from last three days I am not getting any POSITIVE response.
They should "CLOSE DOWN" their agency.
THEY ARE JUST MAKING MONEY OUT OF IT.
I STRONGLY BELIEVE THAT "INDIAN SHOULD CANCEL THEIR DEALERSHIP REGISTRATION"
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