Respected Sir/Madam,
I the undersigned purchased Hindustan uniliver ltd pure it of 23 litres at Pune from the shop Mahavir Gruh Vastu Bhandar at Paud Road, Pune on 29th December @ Rs.2200/-
The box of unit was opened on 30th December & it was found the product is defective & not fitting properly hence customer care was contacted on 18601801000 on 30th Dec & complaint was lodgged about defective product.
Today i.e. on 02nd Jan on behalf company, person called Pravin from Icra Ent. attended the product & it was told that majority units of this type are having this kind of defects & we should ignore the same. Further also discussed with Mr. Mukhtar, in charge at Icra Ent. on 9762002655 about the same & requested to replace the part. However, the response received from the both the persons are very disappointing.
I have not yet used the unit & same is still unused condition & wish to have the replacement. Further, sorry to mention that its really very disgusting even after selecting such brand. Moreover, the efforts company is taking on advertisement, is really misguiding if the majority units are going to such kind of defects.
I would like to request herewith to take this forward with the company & help me out by replacement of defective part since the concern individuals were unable to provide any contact details of the company.
Best Regds,
Mangesh Dhole
Ph.:9372499500
[email protected]
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