One of our customers Mr. Sharma has raised a concern regarding non receipt of refund for his order of Aiptek 5MP Digital Camcorder - DV T220 on his blog posted on 11th July.
In response to his complaint we have taken up the matter with our business partner M/s Maxis Technologies and refunded the order value on 15th July to his credit card through which the transaction was done.
This incidence is just as an exception and not a standard of service quality we strive to achieve for our valued customers.
With Regards,
Sourabh Shrivastava
Customer Services - HomeShop18
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