One of our customer Ms. Manisha Gouda has raised a concern regarding regarding product quality of his order of AirFone Touch Screen Mobile Phone Model No: AF22 on her blog posted on 20 th April.
In response to his complaint we have taken up the matter with our business partner M/s Airfone.
He has sent back his product and we have refunded his order value vide Cheque Number # 834294 shipped to him through Blue Dart Courier vide Airwaybill Number # 12740023192 dated 8th May
This incidence is just as an exception and not a standard of service quality we strive to achieve for our valued customers.
With Regards,
Sourabh Shrivastava
Customer Services - HomeShop18
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