To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
GURGAON DST,
HARYANA.
Sir,
I am working in a Malayalam paper concern of repute. From your ad and also from my friend's advice I purchased an ACTIVA scooter from one of your authorised dealers M/S MARIKAR MOTORS, TRIVANDRUM, on 24th of APRIL under regn no. KL01 AS 8508. (Eng no. JF08E5302328). There was a leak from the Battery on the week next onwards and as a consequence the front mud gaurd began to look very shabby. I complaint about this to the dealer and nearly 7 times they tried to repair but all there efforts were in vain. I really regret to inform that if such a small defect is not repaired, what happen when some major trouble errupts? Since till date (17/06/08) the defect was not repaired the front mudgaurd began to rust day by day. Now it seems that there is no other way but to replace the battery and the front mudgaurd. Hence I request that the same may be replaced at the earliest.
If no action is taken i may be constrained to reddress my complaint legally. I hope wiser counsels will prevail and the needful will be done from your side without forcing me to take a drastic step.
Thanking you,
SUKUMAR BABU M
0 comments