I had purchased the activa on 17th july from the chandigarh dealaer, PLATINUM HONDA based in chandigarh and mohali by paying the full payment in cash to its showroom in mohali. But after 1 day, we began recieving calls from the head dealer enquiring about the mode and the amount of payment. We cleared that we had made the full payment including the insurance n have the required documents.
Then on the evening of 22nd july, 5 men, including the owner of Platinum honda come to our home n ask for my mother who had gone to the market on the activa. After a few minutes, they tracked her down in the nearby market n FORCIBLY SNATCH the keys from her, n take away the scooter ordering that if she wants the scooter back, come to our showroom in chandigarh.
They left her stranded in the market n didin’t even gave her time to take out her belongings from the scooter. Finally when we reached their showroom they said that your cheque had bounced n laid the blaim on us that we’d issued a fake cheque. We said that we had never issued a cheque, instead the payment done was in full cash n showed them the sale letter which had been issued by some Mr. sunil from mohali. When we asked to produce him, they said that he’s out of town n can’t be contacted. seeing no way out, we were forced to lodge a FIR in the police station n now, will have to pursue a legal battle against these dealers. My mother will be compelled to use the auto to reach her workplace. More so, the dealer didn’t even return our belongings, refusing bluntly that there was nothing in the scooter.
IS THIS HONDA'S DEALERSHIP??
workers in the mohali branch said that sunil has run away n duped many customers in and around the area.
Such harrasment to the customer is the last thing anyone would expect from an international company of this reputation. Personally speaking, i've lost every ounce of respect i had for your company. i hope strict action will be taken by the authorities concerned against these fraudulent dealers as soon as possible, failing which, i assure you that i'll knock the doors of the consumer court and publish my story in the print media. HONDAs reputation is at stake. expecting for an immediate action.
Gaurav
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