Sai Point Honda, Thane
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Pathetic Customer Service
Dearall,
I did book Honda Unicorn on 22/09/08 at Sai Point Honda, Thane vide cheque and it cleared on 27/09/08. I was promised at the time of booking that bike will be delivered 30th/1st of 10/08. I did call them on 1st to check if my bike is ready to be delivered and they replied affirmative, but when I reached there I was told that I cannot take the bike as Regn. is yet to be completed. So Mr. Navnath of Registration section confirmed me that he will call me around 5PM on same day and confirm the status. Which he did not do so. I called them to confirm on 1st but Mr. navnath is very arrogant and states that he will call back when he wishes to do so. But noreply.
They are behaving as if they are giving the bikes for free.
I admire the brand Honda for the quality of product. That was the important point I did book the bike. But the kind of treatment i did get from Sai Point has taught me one good thing "STAY AWAY FROM HONDA DEALERS". They are only money minded and business minded.
I feel awkward to comment that HONDA dealers are so pathetic and unprofessional.
Till now delivery is not made.
I will not even recommend my enemy to buy at Sai Point Honda, Thane.
They state their philosophy as "Customer For Life The Customers Is Not Dependent On US- We Are Dependent On The Customer "
Yes they do follow the statement untill you pay them. Once it is done then the philosophy looks like "Dealer For Life The Dealers are Not Dependent On YOU. You Are Dependent On The Dealer. "
In short simply avoid a dealer who don’t even mind to respect you.
Thanks,
Manisha
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