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Honda Dio
Very worst service

I bought the Honda Dio Bike on June 11. Since from that day am facing problems with tha bike.

On 11th June i bought the bike from JSP Honda, Kukatpally. On 13th i saw the teflon coating was not done properly on the front part. So i went to JSP and got a reply that it is a small scraps nothing will happen. But i fought and they told me to leave the bike there on 13tha and i can take it on Monday as it was Saturday.

On 15th i went there but the parts were not changed. Again quarrel started and then at 8.35pm they changed my bike parts (they were having the parts but saying no stock!!) and gave back.

At that night while raiding i felt the handle bar need adjustment as my arms started paining. So i took my bike to JSP again on 16th and they advised me to leave the bike and evening i can took it back. i did the same. evening i took my bike.

Again on 18th of June i heard a blasting sound from the silencer nearly 3 to 4 times while raiding and i called the Manager of JSP Honda Mr. Kiran Gupta and he told me that he will be sending the person whom i have to give the bike and then after checking it they will give back the bike to me. I did the same. They finally answered me that bike is good but i have to maintain the same petrol bunk to fill the tank which even now am doing.

On 22nd evening i started home from my office and at the signal of S.R.Nagar i switched of my bike. Then after green, i started my bike, oh god... am raising the accelarator till the end but my bike didnt move even a single inch. Then i parked on the side of the road and called Mr. Kiran Gupta. After 45min two persons came, and they opened my seatings and tuned something... later on said that the tuning is not done properly. On that day itself i heard 4 blasting sound from my silencer.

Based on this kind of GOOD SERVICE provided by JSP honda, i decided to do my first service with Pratul Honda, Erragadda on 25th of June. They really did a good job.

On 28th june one nail pierced my back wheel and the RUFPUF tube is totally gone. So i put a new tube in Neredmet.

On 29th of June to 2nd of July i heard the blasting sound more that 15times and got worried and took my bike to JSP again. They hit the same bush by saying that i have to leave my bike there. I did that and next day 03rd of July i went to take my bike back. They replied that this will happen in all the bike, so i shouldnt mind that sound.

Again on 8th of July my bike didnt move a single inch after giving a full raise. I took that to JSP, they told it is not tuned properly. I dont know who is tuning my bike in the mean time??? I really got irritated and took my bike from there.

On 13th i faced the same problem and also i heard blasting sound more than 5 times. So i checked with the service person of Pratul Honda and they advised me that it wont happen if the silencer is cleared, so i gave the bike to them and they cleared it.

On 16th of july My husband met with an accident on the same DIO and the Right part was broken as it was made of fibre. So i took it to JSP, they told me to fill some forms and also advised me that they will callme back that when i can take my bike. But in the mean time i spoke with Mr. Kiran Gupta to give it as soon as they can. He promised me that he will do that. And Mr. Nag Varma in service line also promised me that i can take my bike back on 20th. I called him on 20th and he ask excuses and again promised me that i can take it on 21st. Wen i called him, he is on leave. So i checked with the Service person giving the joibcard number and now they are saying that i can take my bike on 22nd...

I really wonder whether there is problem in bike or with the service providers which is JSP.

Please kindly take necessary action on this which will give me happiness...


Company: Honda Dio

Country: India

Category: Miscellaneous

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