I bought a new Honda Unicorn from Vahini Motors, Kollam, Kerala (ready cash) on 14 April.
On the day of delivery, they treated me finely till they got the cash. I've paid nearly 1000 Rs for extra accessories and they fixed only damaged Number plate and old model crash guard. But i noticed the old crash guard atonce and told them to change it and they did so. I found the numberplate only when i've reached my home with my new bike and i forgot about that later... leave it. This is my experience from Vahini from the very first day itself.
On the third day while i was on the way to my office, a sound heard from the back of my bike and i found that the joint between silencer and bike's frame has broken and lost its NUT and bolt on the road.
Hello... What you meant by PDI --Pre-delivery Inspection?
I've lost one leave on that day. Ok ok... i know faults are common and only solution is to rectify them. So i brought my bike for the first service with the following complaints.
1.Poor milege
2.Joint between silencer and body detached.
3.Neutral indicator tuned on even in second gear.
4.Engine missing in the mornings.
etc etc...
In the evening i got my bike with the same "MUD" under the mudguards. But thank god... they've jointed the silencer becoz i've paid an amount for its expense.
These are my actual experience with VAHINI motors. You tell... ARE THEY PERFECT AS A DEALER OF HONDA???
Ok... leave all. My actual complaint begins here.
Eventhough all the above mentioned things happened, When i brought my bike for the first service to VAHINI, the service-men and the associates there BEHAVED TO ME VERY BADLY AND ROUGHLY.So i'm strictly speaking... THIS IS NOT FAIR... THEY SHOULD ATLEAST MAKE THERE PART PERFECT.
Remember that... HONDA Company did not gift me this bike, I bought this Bike with my hard earned money for Rs 62, 160.00 Rs 868.00 (accessories).
I'm a software Engineer working in Technopark, Trivandrum. I've no need to be a part of this rubbish culture and i dont want it. Only one mistake with me..."I've bought a HONDA's product"!!! So i'm planing to sale my new bike and will go for another brand. Also if things are going like these... I'll not further recommend it to any of my friends in Technopark.
NB: Remember HONDA... Customers are very valuable for you. It's the customers who have lifted HONDA as the world no:1.
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