May 20
From,
Shobhit Dwivedi
14, Mahavir nagar,
Near Visat Petrol Pump,
Ganghinagar,
Gujarat, INDIA. Ph. 09327518906
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Bad performance of Unicorn Motorcycle Battery.
Dear Sir,
I my self Shobhit Dwivedi one of your customer of Unicorn Honda (Model Code CBF150P) I purchased this bike on 02nd September.
After completed of its three free services it had been found that his battery is not responding properly, after communicated same to the dealers from where I had purchased bike, I got proposed by them to drop it same battery to the respected authorized service center for recharging (received back on 12/06) for this particular process Panjab Honda had coordinated very well.
But, even before every free services I launch same complain for the battery but it had not resolved by the dealer / Service center properly.
However after competition of warranty now it is a situation that due to their negligence battery had gone totally out of order and due to it I am facing a lot of problem.
So, it is to request you to do the needful and help us to replace this faulted battery with correct one.
For your reference Please see below mention details:
Vehical Type: Unicorn Honda, Chassis No. ME4KCO91D68014743, Engin No. KCO9E8015274
Vehical No. GJ-18-R-906 Date of Purchasing: 02 Sep 2006.
Dealer Name & Address: PUNJAB HONDA, Punjab Autom., Maruti Ctr., Nr. Gurukul, Drive-in Rd., Ahmedabad-380052. (Code No. GJ-01-0003)
Battery Type AB 2.5 L-C HMSIL
Code/ Sl. No. BBF6 No. 027300 AMCO
1st Service dated 16/10 coupon No. 66846.
2nd Service dated 07/01 coupon No. 66846.
3rd Service dated 03/03 coupon No. 66846.
4th Service dated 11/05 coupon No. 66846. (Complained for Battery)
5th Service dated 02/09 coupon No. 66846. (Complained for Battery)
6th Service dated 21/11 coupon No. 66846. (Complained for Battery)
Expecting positive response from your end.
Sincerely,
Shobhit Dwivedi
09327518906
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