I am having an Idea connection and I am using it for the past 2 years. From yesterday morning onwards I was not getting the connection and it was showing no network. I am in Bangalore for a business purpose and I called up my office and asked them to enquire about it in the costumer service. We got a answer from the costumer service stating that my roaming is deativated and it will be activatated with in two hours.
I left Kerala two weeks before and still I am in roaming HOW CAN YOU DEACTIVATE MY ROAMING SERVICE WITHOUT ANY NOTICE DUE TO THAT I LOST SO MANY CALLS AND IT EFFECTED MY BUSINESS ALSO.
Today also from morning 6.00 AM onwards I am not getting the network. When I called up the costumer service they were saying your credit limit is over so that your connection got cut. You need to pay the payment without that you will not get the connection. WHY? WHAT IS THIS? A person in the roaming how can he pay the amount? It should have been informed yesterday. I am using the connection for the past two years and the guy was telling me when you took the connection it has been informed. How can me remember all these things which I signed two years back? I am not a default payer, you can check it even my current bill also I had payed. If i am a default payer or my current bill is pending then it is good to cut the connection. How can you do this to a good a costumer? While roaming definitly we will be getting so many calls and bill amount will go high. That will be included in the next bill and we will be paying it. If we are not paying it then it is ok to cut the connection. This is readicullous and just like insulting us as if we are going to run away with out paying the bill.
I want my connection to be connected back by any means and I can pay what ever the amount after comming back. You can either enhance my credit limit or do something.
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