HOTEL NAND
LIFT MAINTENANCE

DEAR SIR,

WE HAVE 6 PERSON CAPACITY LIFT IN OUR HOTEL HAVING FIVE STORIED BUILDIND, MACHINE NO. - N38479, ROUTE NO.- PT3. THERE IS A LOT OF PROBLEMS WITH THE MAINTENANCE PERSON AND WE ARE FACING SEVERAL PROBLEMS REGARDING LIFT SERVICING. OUR CONTRACT NO. IS M58479.

ACTUALLY ON DATED 31/01, WHEN WE CALLED MR. S.K.JANA THAT OUR LIFT HAS BEEN SHUT DOWN SINCE YESTERDAY, HE SAID THAT YOUR BILL IS DUES SO I CAN'T SOLVE YOUR PROBLEM.

THIS IS NOT EXPECTING WITH SUCH A REPUTED COMPANY LIKE OTIS.

PLEASE FIND OUT THE EXACT REASON FOR THIS AND TAKE IMMEDIATE ACTION.

ALSO THE WAY OF TALKING OF CONCERNED PERSON WAS VERY RUDE.

AWAITING FOR YOUR REPLY.

THANKS & REGARDS,

SAIKAT ROY,

NAND HOTEL, BHATTACHARYA ROAD CORNER,

RAJENDER PATH, PATNA-800001

TEL- 0612- 3292140, 2322731