I too agree with their bad customer service, I ordered a shoe rack for 3k on 01-06-09, After a long wait i got the material on 08-06-09. But latter i found, when the guy came to assemble that its is not complete shoe rack. Some parts were missing from the pack.
Till now i am following up with them, They casually reply saying they have ordered the missing parts to the mfg company and soon they will deliver, After arguing for so many times i am still not able to understand, why they can't just replace my piece or just take the missing parts from other pack and fix my problem? Why i am suppose to wait for their next consignment from their supplier?..Now they started even avoiding my calls, once they come to know i have called them.
Purchased from Dhasir, Mumbai
Please avoid visiting that store... which i feel is a silent cheater...
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