I bought HP Deskjet F4288 All-in-0ne printer Sno CB656-65001 on 5-3 for Rs. 3850. The two 818 ink cartridges black and tricolour given with the printer produced about 30 pages before it emptied out as against HP's claim that 168 pages would be give. Complained, chatted with rep and he could not identify any fault.
Therefore on his say I ordered new set of cartridges for Rs 1800/- . The black ink emptied out after 10 pages
as I use only black print. Hence I sent a complaint to HP. After hearing my complaint I was asked what I wanted to do. The least they could do was to show that 168 pages can be printed as claimed. The company
is indulging in malpractice by selling their printer cheap and hiking up ink renewing costs. This is the second time for Epson did the same and replaced it with HP on the common view that it is company that follows fair practices. I have bought a third black ink cartridge today for 815/- and am afraid it would run out after printing 10 normal pages of text.
These companies must be made accountable.
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