I have purchased a laptop from US few months back. The laptop model no. is DV6000 / Serial No. CNF7350YJW / Product ID RX942AV. The laptop was not working. I contacted HP Service Centre in Kolkata. They told me that the parts (mother board issue) not available in india. It was 2 months back. The model is now available in india. I contacted HP service centre again. They told me that the hardware service is not provided. This is very unfortunate that if someone purchases laptop outside india, they are not supported. What will I do with the laptop if i cannot repair it. I am within warranty period.
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