Long Delays in Delivery of Gas Cylinders and very poor customer service.
I booked gas for home delivery on 14.02.2008 but till today 12.04.08 not delivered. Whenever i make phone call to their representative, at kondapuram kalathil gas agencies, palakkad, kerala. he always says it will be delivered after 10 to 15 days or already delivered, speaks to us as we are their slaves. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. This is not appreciatalbe and would face legal action from now on.
I also understand that lot of malfunction is happening at this delivery location, it was found by the police that the agency used the sell our home appliance cylinders on higher price to some other hotel peoples.
I here by request you to take very strict action towards this dealer or we as group of HP gas consumer will take this up directly to court and ban hp gas in Kerala altogether.
I would appreciate you all to take the action deemed fit with 5 working days so that no legal notice you survive.
Regards
Sasnikar
President - KGCA
Palakkad
Kerala
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